Details
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Type: Bug
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Status: Done/Fixed
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Priority: Minor
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Resolution: Fixed/Completed
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Affects Version/s: 4.6.8
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Fix Version/s: 4.7
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Component/s: None
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Labels:None
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Documentation Required?:None
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Funding Source:Needs Funding
Description
When manually merging two record's phone numbers, you can chose to overwrite and add new but you can only select the location but not the type.
e.g.
overwrite 'Phone' location 'Home'
add new 'Phone' location 'Other'
It doesn't let you select Phone location 'Home' and Type 'Mobile'
This means you loose whatever phone number was set to 'Home' when you click merge.
At the moment the only way to retain a 'Home Phone' and add a 'Home Mobile' while de-duping would be to open the record after merging and add the phone number back in (or add it to another location 'Other' and then change it back to 'Home Mobile' later)
Attachments
Issue Links
- has patch in
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CRM-17556 Improve manual merge screen to deal with types and location fields
- Done/Fixed