CRM-17564 Dedupe rule doesnt appear to be working correctly...

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.6.10
    • Fix Version/s: 4.6.11
    • Component/s: None
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Paid Issue Queue
    • Payment Status:
      Paid

      Description

      Please track time on this (Paid Issue Queue).


      See rule created here in image on demo site. This was then tested on event and did not match phone and first name from public event listing form.

      Also note that the lengths did not save (issue reported here:https://issues.civicrm.org/jira/browse/CRM-17563)

        Attachments

          Activity

          [CRM-17564] Dedupe rule doesnt appear to be working correctly...
          David Greenberg added a comment -

          To clarify - I think you're saying the following:

          • There are 2 contacts in the DB with exactly matching First Name and Phone
          • You ran this dedupe rule and no matches were returned

          Is that correct?

          Jamie Novick added a comment -

          Yes that test should work also and have an issue but I did the following:

          I created the rule and then create a contact with FN + LN + Email + Phone

          Configured new event with this dedupe rule.

          Then registered for event using logged out public form. with FN + Phone same as existing contact.

          New contact was created, rather then adding registration to existing contact.

          If you cannot recreate let me know and @madura can review the different scenarios.

          Best

          J

          Monish Deb added a comment -

          Tested and merged

            People

            • Assignee:
              Monish Deb
              Reporter:
              Jamie Novick

              Dates

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                Updated:
                Resolved:

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