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  1. CiviCRM
  2. CRM-1775

Tracked Opens # not showing up on CiviMail report page & no forwards tracked

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 1.7
    • Fix Version/s: 2.0
    • Component/s: CiviMail
    • Labels:
      None

      Description

      Nothing is showing up to the right of Tracked Opens on the CiviMail Report page for a sent mailing. However, clicking on the Tracked Opens does give the appropriate detail information.

      I'm not seeing any indication of a forward even though I forwarded this e-mail to an e-mail not on the original send list. The recipient of the forward opened the e-mail and did click on a link which is reflected in the report information. Is there anything special I need to do when forwarding an e-mail to make sure it gets tracked?

        Attachments

        1. civimail-bug.jpg
          19 kB
          Thom K
        2. screenshot-1.jpg
          32 kB
          Emily Frazier

          Activity

            People

            • Assignee:
              sunil Sunil Pawar
              Reporter:
              thom k Thom K
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              Dates

              • Created:
                Updated:
                Resolved: