Details
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Type:
Bug
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Status: Done/Fixed
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Priority:
Trivial
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Resolution: Incomplete
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Affects Version/s: 4.4.6
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Fix Version/s: None
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Component/s: WordPress Integration
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Labels:None
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Documentation Required?:None
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Funding Source:Needs Funding
Description
When a user tries logging in and viewing the user dashboard, the page errors out and shows the "You do not have permission to access this page" message. It is actually failing to render the rest of the page, spitting out:
{{<div id="crm-container" class="crm-container" lang="en" xml:lang="en">
<style type="text/css" media="screen">@import url(/wp-content/plugins/civicrm/civicrm/css/civicrm.css);</style>
<style type="text/css" media="screen">@import url(/wp-content/plugins/civicrm/civicrm/css/extras.css);</style>
<div class="messages status no-popup"> <div class="icon red-icon alert-icon"></div>
<span class="status-fatal">Sorry but we are not able to provide this at the moment.</span>
<div class="crm-section crm-error-message">You do not have permission to access this page</div>
<p><a href="http://txmpa.org/" title="Main Menu">Return to home page.</a></p>
</div>
</div>
<script language="JavaScript">
function toggle( element ) {
var className = element.className;
if ( className == 'crm-accordion-wrapper collapsed crm-fatal-error-details-block')
else
{ element.className = 'crm-accordion-wrapper collapsed crm-fatal-error-details-block'; }}
</script>}}
This sounds like a support request rather than a concrete bug report.
If you can give steps to reproduce this on a site other than yours, e.g. https://civicrm.org/demo then we can reopen this as a bug.
Otherwise I suggest you ask for tech support from whomever is providing that service to your organization. Our free support channel is http://civicrm.stackexchange.com/