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  1. CiviCRM
  2. CRM-18680

"Sorry an error occurred and your information was not saved" if email contains an image or a table

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: 4.7.7
    • Fix Version/s: None
    • Component/s: CiviMail
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      unable to send email using any of the templates, based on reading other comments about the same problem (see https://issues.civicrm.org/jira/browse/CRM-16257), I did a test using a template without images or tables and it saved and sent. But unfortunately that is not a viable solution. If this is indeed caused by the IDS check, how do I fix this?

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            • Assignee:
              Unassigned
              Reporter:
              nina@mediasunrise.com Nina Gonzalez
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              Dates

              • Created:
                Updated:
                Resolved: