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  1. CiviCRM
  2. CRM-18680

"Sorry an error occurred and your information was not saved" if email contains an image or a table

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Major
          • Resolution: Duplicate
          • Affects Version/s: 4.7.7
          • Fix Version/s: None
          • Component/s: CiviMail
          • Labels:
            None
          • Documentation Required?:
            None
          • Funding Source:
            Needs Funding

            Description

            unable to send email using any of the templates, based on reading other comments about the same problem (see https://issues.civicrm.org/jira/browse/CRM-16257), I did a test using a template without images or tables and it saved and sent. But unfortunately that is not a viable solution. If this is indeed caused by the IDS check, how do I fix this?

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                  • Assignee:
                    Unassigned
                    Reporter:
                    nina@mediasunrise.com Nina Gonzalez
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                    Dates

                    • Created:
                      Updated:
                      Resolved: