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  1. CiviCRM
  2. CRM-19700

Network error black popup with red X appears when there is no error

    Details

    • Type: Improvement
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 4.7.13
    • Fix Version/s: Unscheduled
    • Component/s: Core CiviCRM
    • Labels:
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding
    • Verified?:
      No

      Description

      I have no doubt the intent of the popup "network error" is to inform the user of a problem. However, the popup timing/delay is such that it appears when there is in fact no connection problem, there is simply a delay in loading the page.

      Often a page may take a few seconds to load, or when opening a page in a tab, or opening a view/edit a popup - I will see the error without any interference from myself.

      I fear that this produces a suboptimal user experience to display an error message when there is in fact no connection problem.

      If the trigger for the error is valid and must remain, there a way to increase the delay of the error message popup? Eileen McNaughton

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            • Assignee:
              colemanw Coleman Watts
              Reporter:
              stoob Stoob
            • Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated: