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  1. CiviCRM
  2. CRM-19933

Importing contacts clears out preferred communication method

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.7.15
    • Fix Version/s: 4.7.25
    • Component/s: Core CiviCRM
    • Labels:
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Paid Issue Queue
    • Payment Status:
      Estimate Rejected
    • Verified?:
      Yes

      Description

      Updating any contact through a CSV import sets preferred communication method for those contacts to null, even though preferred communication method was not included in the import.

      How to replicate:
      0. Go to a contact (e.g. ID 1) and set preferred communication method to Email and Mail
      1. Create csv file with three columns: contact ID, first name, last name. Populate with 1 row (1, john, smith)
      2. Import CSV file using "update" duplicate matching rule, and matching the three above fields.
      3. After import, the first/last name is updated, and the preferred communication method is null.

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            • Assignee:
              monish.deb Monish Deb
              Reporter:
              rares Rares P
            • Votes:
              2 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: