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  1. CiviCRM
  2. CRM-21498

Option to Change Status of Linked Cases

    Details

    • Versioning Impact:
      Minor (add functionality in backwards-compatible manner)
    • Documentation Required?:
      User and Admin Doc
    • Funding Source:
      Contributed Code
    • Verified?:
      No

      Description

      On some occasions, it might be useful when changing a case's status, to have all linked cases change status too.

      For this, we could have a checkbox on the case status change form so that when it is checked, all related cases change to the same stats. If there are no linked cases then when changing the status we will do nothing.

      We will only take into account directly linked cases (i.e. L1 link) and not the linked cases of the linked cases (i.e. ignore any nesting).

      if the status of one or more linked cases is the same as the status the user is changing to (eg. the user is changing the status from ongoing to resolved and one of the linked cases is already resolved), we will still list the case in the case list, but there will be no action taken (ie. no activity should be created for the status change).

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            • Assignee:
              Unassigned
              Reporter:
              Miya27 Camilo Rodriguez
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              Dates

              • Created:
                Updated:
                Resolved: