CRM-9538 When Using Batch Update via Profile, custom Display name and Sort name is Reset to Default

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Minor
          • Resolution: Fixed/Completed
          • Affects Version/s: 3.4.8
          • Fix Version/s: 4.1.0
          • Component/s: None
          • Labels:
            None

            Description

            The demo site has a non-recoverable error when taking step 1, (Thread stack overrun).

            To replicate:
            1. Create a custom format for sort name and display name
            2. search for contacts
            3. use batch update via profile to update contacts
            4. notice how display name and sort name are reset to the default, and the custom format is ignored
            5. if you edit each contact, the correct custom display name and sort name are restored

              Attachments

              1. display-format1.png
                69 kB
                Stoob
              2. display-format2.png
                60 kB
                Stoob
              3. display-format3.png
                66 kB
                Stoob

                Activity

                [CRM-9538] When Using Batch Update via Profile, custom Display name and Sort name is Reset to Default
                Deepak Srivastava added a comment -

                Stoob, i'm unable to reproduce. I tried on demo & sandbox. Could you give more details / be more specific.

                Stoob added a comment -

                Here are attached screenshots showing the bug.

                1. Notice the custom name formats. I created these formats here using 'nickname' as an example:
                http://drupal.demo.civicrm.org/civicrm/admin/setting/preferences/display?reset=1

                2. Update these contacts via the Batch Update Via Profile

                3. Notice how the Custom Format is erased, NickName is no longer displayed, even though teh data exists. If I edit a contact individually, the custom name format including nickname is restored.

                Rohan S. Chavan added a comment -

                Tested in r38786

                  People

                  • Assignee:
                    Rohan S. Chavan
                    Reporter:
                    Stoob

                    Dates

                    • Created:
                      Updated:
                      Resolved: