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  1. CiviCRM
  2. CRM-9879

HTML Profile Create Form sometimes leads to CiviCRM Profile Create non-recoverable error

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 3.4.8
    • Fix Version/s: Unscheduled
    • Component/s: None
    • Labels:
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      Over the past month we have been having people submit a bug report, however we can not consistently recreate the bug, and are unable to figure out what might be causing it.

      What happens is that every now and then when a person fills out the form here: <http://www.fsf.org/campaigns/secure-boot-vs-restricted-boot/statement>.

      They are redirected to the page: <https://crm.fsf.org/civicrm/profile/create?gid=37&reset=1> and are presented with the following error message:

      CiviCRM Profile Create

      Sorry. A non-recoverable error has occurred.
      The requested Profile (gid=37) is disabled OR it is not configured to be
      used for 'Profile' listings in its Settings OR there is no Profile with
      that ID OR you do not have permission to access this profile. Please
      contact the site administrator if you need assistance.

      The form on fsf.org is from the "HTML Form Snippet" of our Profile on crm.fsf.org

      Profile details
      Type: Individual, Contact
      Used For: Profile, Search Results
      Enabled?: Yes
      Reserved: No

      The bug has been reported from a few different browsers, all of which I believe have at other times been able to successfully fill out the form without an error.

      Any help debugging this error would be greatly appreciated.

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            • Assignee:
              Unassigned
              Reporter:
              joshuagay Joshua Gay
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              Dates

              • Created:
                Updated:
                Resolved: